Train tickets booked online (e-tickets) can be cancelled online till chart preparation, says IRCTC, the e-ticket service provider for Indian Railways. Cancellation is confirmed online and refund is credited back to the account or credit card used at the time booking e-tickets. If there is only partial cancellation of tickets (cancelling tickets less than total number of tickets), fresh or new slip or ticket should be printed, IRCTC website adds.
Train Ticket Cancellation and Refund Rules:
1) If a confirmed ticket is cancelled up to 48 hours before the scheduled departure of train, only ticket cancellation charges will be deducted - Rs 240 for AC First Class/Executive Class, Rs 200 for AC 2 Tier/First Class, Rs 180 for AC 3 Tier/AC Chair car/ AC 3 Economy, Rs.120 for Sleeper Class and Rs.60 for Second Class and remaining will be credited back to the account or credit card. Cancellation charges are levied on a per passenger basis.
2) If a confirmed ticket is cancelled within 48 hours and up to 12 hours before the scheduled departure of train, ticket cancellation charges will be 25 percent of the fare subject to the minimum flat rate mentioned above.
3) Between 12 hours and up to 4 hours before the scheduled departure, ticket cancellation charges will be 50 per cent of the fare paid subject to the minimum cancellation rate. E-tickets cannot be cancelled after chart preparation. No refund of fare shall be admissible on the ticket having confirmed reservation in case ticket is not cancelled or TDR (ticket deposit receipt) not filed online up to four hours before the scheduled departure of the train, according to the IRCTC website. Cancellation of Wait-Listed, RAC Tickets.
4) A refund will be granted on an RAC (reservation against cancellation) ticket or wait-listed tickets up to 30 minutes before the departure of train.
5) The e-tickets should be cancelled online and the refund of fare will be credited to the account from which the booking transaction took place, after deducting the applicable ticket cancellation charges.
6) No cancellation charge is levied and full fare is refunded to passengers holding confirmed, RAC and wait-listed tickets if the journey is not undertaken due to late running of train by more than three hours of scheduled departure, subject to the condition that the ticket is surrendered prior to actual departure of train (TDR is filled).
7) In case of cancellation of trains, for e-tickets, an automatic refund is granted. Filing of TDR or ticket deposit receipt is not required.
8) For a PRS (Passenger Reservation System) counter ticket, in case of train cancellation, a refund is permissible within three days excluding the scheduled day of departure of train. Cancellation Of Tatkal Ticket.
9) Under the existing rules, no refund is granted on cancellation of confirmed Tatkal tickets. If a train is running late by more than 3 hours or train is cancelled (you can check live train status here), you can file TDR with proper reason for claiming refund, says the IRCTC website.
10) In case of e-ticket issued for travel of more than one passenger, some passengers have confirmed reservation and others are on RAC or waiting list, full refund of fare less clerkage, shall be admissible for confirmed passengers, subject to the condition that the ticket shall be cancelled online or online TDR shall be filed for all the passengers up to thirty minutes before the scheduled departure of the train, says IRCTC website. Other details about rules on railway cancellation and refund can be checked in this notification.